Terms and Conditions

Terms and Conditions

Welcome to encikkoko.com. By accessing and using this website, you accept and agree to be bound by the terms and conditions outlined below.

1. General Terms

By using our website and services, you confirm that you are at least 18 years of age or have parental/guardian consent. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.

2. Products and Services

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, colors, or other content on this site are completely accurate or error-free. We reserve the right to modify products without prior notice.

3. Pricing and Payment

All prices are listed in Malaysian Ringgit (MYR). Prices are subject to change without notice. Payment must be received in full before orders are processed.

4. Orders and Acceptance

We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraudulent activity.

5. Shipping and Delivery

Delivery times and fees are outlined on our Delivery and Timing page. We are not responsible for delays caused by courier services or circumstances beyond our control.

6. Returns and Refunds

Our return policy is detailed on our Refund and Return Policy page. Please review this before making a purchase.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Encik Koko and is protected by intellectual property laws.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

9. Limitation of Liability

To the fullest extent permitted by law, Encik Koko shall not be liable for any indirect or consequential damages arising from your use of our website or products.

10. Privacy

Your privacy is important. Please review our Privacy Policy to understand how we protect your personal information.

11. Third-Party Links

We are not responsible for the content, privacy policies, or practices of any external sites linked on our website.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.

14. Contact Information

If you have any questions, please contact us or email encikkoko@symphonyspread.com.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last updated: January 27, 2026